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  • Elders (Admins)
Posted

A guide to setting up Google 2FA (Two Factor Authentication) on your user account.

In this day and age, it makes a lot of sense to enable what is called Two Factor Authentication (2FA) to help protect your online accounts. This is especially true for members who tend to reuse passwords on multiple sites (bad idea!), or use passwords that contain actual words, pet or family names etc.

Using 2FA 

We offer 2FA free to our members for whom it is highly recommended. For staff member accounts, it is now a requirement. We provide 2FA via the popular Google Authenticator app.

You first need to install the Google Authenticator app onto your smart phone, tablet or computer. Once set up, when or if we need you to verify your identity, you just need to enter the current code shown in the app. Every minute a new code generates. Type or copy/paste the code into our website to continue.

How does it work?

In simple terms, there are 2 steps:

First, a one time setup process to link to your user account here, which is quick and easy to do. Basically, you install the free 2FA app onto a device that you own such as a phone, tablet or computer. You can install it from the Apple App Store or Google Play Store.

If you are doing this for the first time, the app will appear blank, but don't worry, just hit the + button in the app. Our set up process will give you a special unique setup code to link the app to our website, that you enter into the app.

You can also do this for as many other websites as you like, just give each one a unique name inside the app so you know which code to use on the website you are using.

Then once set up and when needed, such as when logging in from a new device or accessing a sensitive part of your account details, we will send a one-time 2FA passcode to the free app (that you installed during setup).

How does help secure my account?

The principle is that the 2FA code expires after approximately 60 seconds and will only work on the device you configured. Therefore, as only you have access to your phone, tablet device etc, only you can respond with the required response code it that it displays, before it expires. A little timer counts down in the app, if it is more than half way, just wait for it to automatically change to the next code, so you are not rushed.

Although a potential hacker may have guessed or acquired you username/email address and site password, because they wouldn't also have the second device in the 60 seconds or so that the code is valid, they cannot access the account.

 

 

 

 

 

 

1 answer to this question

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  • Elders (Admins)
Posted

GUIDE: How to set up 2FA on your account


1) First of all log into TIWWA and go to your Account Settings.

2) Click on Security and Privacy, then enable Google Authenticator.

3) If you haven't already installed Google Authenticator, download it for your Google or Apple device.

4) Once the app is installed, don't bother messing with the QR code, just click on the 'Not Able To Scan the QR Code' link I've circled green in the screenshot below...

85D6FB30-6DE0-4BFA-8B86-0563565B7553.jpeg

5) Then the follow options will then show. You need to enter the Key shown into the Google Authenticator App, this is the one starting 4YHRSL in the example screenshot, yours will be different:


62CF7B64-00FB-4F10-991C-520E3ED0D211.jpeg

 

So, next go to the 2FA app, and click on the + add button in the corner, then choose Enter a setup key as shown below:

AF8FE805-C85E-4E98-82F5-075A0FEF9D16.jpeg

(This is a screenshot of the iPad version, yours may look slightly different)

The following settings will open...

822E3D32-97D7-48CB-8A8C-A74D99B7E2EC.jpeg


TIP! Instead of entering your email address into the account field, I suggest using a friendly name such as TIWWA, this will save on any confusion if you use the app again later on other websites. Then enter the Key into the App.

Here's our example:

55B92BE9-E68E-42FC-912E-AD0298F52BA8.jpeg

Leave the drop down option as Time-Based, then click Add.

6) Once you click the Add button, the app will give you the verification code, here in this example it is 918732, yours will be different:

6CE51B57-17C1-46BB-A793-F1F955D328BD.jpeg
 

This is the code you now need to enter into the bottom of the form back at TIWWA, before the code expires. Type in your code, here it was 918732 then click on the Verify Code button to finish. (The code will start flash to show when it's about to change, in which just wait for the next code to appear.)


Congratulations, you have enabled 2FA on your account!

 

 

Next time, in the future when and if you need to enter a new code, just open the Google Authenticator app, look for the TIWWA code, and enter it into our website.  

 

Quick and easy! 

 

Final tip! If you are viewing TIWWA and the Google Authenticator app on the same device such as a phone or tablet, you can tap the code and it will copy it into memory for you, ready for you to paste into TIWWA. 

 

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